In this article you will gain the necessary closing posture to treat rejection like water on a duck’s back. I’ll show you how to not get defensive when the objections start flying at you. You will know what to say to turn those objections into sign ups. Here we go…
Mistake #8: You Have An Expectation Of Rejection.
By expecting rejection, you have filled a self proclaimed prophecy. You are now prophetic and pathetic! Carrying this expectation is like prophesying the worst case scenario. In the beginning of my career, I expected rejection and that is all I ever got. As soon as my expectation changed to me thinking “let’s just see what you’ve got”, my results began to change. My thoughts shifted to, “I know we’re going to raise up another leader and I’m going to fill this top position. If it’s you great, you are blessed. If it’s not then you can stay in your rut.” Now, I’m not going to say these words but I am going to carry the posture that “I’m not on trial buddy, you are. You need to prove to me that I should work with you.” This is not done with a prideful or arrogant spirit but with the authority of a business professional who expects a mutually respectful relationship where healthy boundaries are drawn.
Mistake #9: You Get Your Defenses Up When Handling Objections.
When the prospect gives you an objection like, “I need to think about it” or “I don’t have the money”, your posture changes but not for the better. All of the sudden, you get inflamed, start popping your chest and you are now going to prove to your friend that they do have the money because they just spent foolish money doing something stupid. You tell them that they should be investing their money into your business because it’s a smart decision. This will not get them to pull out their VISA or MasterCard.
Instead of getting defensive, you should agree with the prospect and ask them a simple question, “So Bob, is it that you are absolutely deadly serious about being able to pay off that debt and spend more time with your family and that you really have just fallen on some serious hard times? Or, are you just telling me that you don’t have the money because you’re not serious at all about being able to pay off your debt and you don’t want to hurt my feelings by telling me this isn’t for you?” Start by agreeing with them and then get them to reveal the truth behind their objections. After that, you continue to lead them down the path towards their needs, strengths and goals.
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Mistake #10: You Forget To Ask The Closing Question Again After Handling Their Objections.
Once you have broken through the smokescreen of their objections and determined that they are serious about using your business to help them achieve their needs, strengths and goals, you then say, “Ok Bob, It sounds like you have some questions. What’s your first question? Second? Third? Bob, if I can answer your questions and your feel good and solid about the answers, are you ready to get yourself started right away?” This is a pre-close. After you answer the third question you ask, “Did that answer your questions? Great, welcome aboard. How do you want your name spelled on your checks, Bob or Robert?” You then proceed with the paperwork. It’s that simple!
There you have it, the 10 most common mistakes in closing. Being aware of these will help you achieve closing mastery so that you are ready to handle any objection and lead your prospects to their success journey with you in your business. You are closer than you think to reaching new heights in your business. Take this information and put it to good use so that together we can triumph in your success!
God Bless,
Dani
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Where’s #1-7?
Click on the word “Article” just above the title of the document above and it will take you to another page with the other points.
Hope this is helpful for you.
I do hope they makee the site navigation easier and responded to peoples posts here.
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Dani,
You have definitely mastered the art of closing and I thoroughly enjoyed this post!
I think a lot of people have problems asking for money or asking for the sale. Most of the time it’s because they have not taking the time to learn these skill sets.
Thank you for your leadership!
- Yo
I too would like to know where are questions no 1 to 7 please?!
Have just signed up to the CFI Success Network but cannot see where/how I can access the ‘ entire training vault of ’100′s of mp3′s videos success stories—–etc’ as advertised. HELP!
I agree with Ms. Curtis-Prior. It used to be much easier to find particular bits of training. I understand the website is undergoing modifications during this time, but i hope in the future it will be easier to navigate.
I signed up for the CFI Success Network and like the gentlemen, above I cannot see how to access the entire training vault………I need help as well!! Love the 10 most common closing mistakes!! Looking forward to seeing you in Chicago in a few weeks!
Dani, is there any other way I can buy your books/ dvds aside from the internet? i had a bad experience in using my credit cards purchasing from the internet. pls help me.
Thanks
Anj I would just say that this site is completely secure-I have purchased through it and I’m sure you would have no problems doing the same. best wishes
Hi Dani
am a single mom and cant afford ur conferences. am in debt frustrated and dont know what to do.
Thanks Dani. I’m ready to go!
God bless!
I don’t see where to access the vault, either. I’ve sent in a support ticket and was told to go to the free training section. If it’s free, what is the membership for???
in debt, frustrated and don’t know what to do? just go to http://www.danijohnson.com – click on events – register yourself for the next First Steps to Success seminar, been there 5 times and counting…that’s a great starting point.
I like how you ask them for there questions then for agreement to proceed after their questions are answered. i’ve been caught up giving answers but no way to transition back to the close. This is awsome. Thanks Dani. Be encouraged and keep up the great work. hope to meet you in March in Dallas.