Winning Back Your Client When You’ve Messed Up
We all make mistakes. And as your business scales and grows, you will inevitably make more mistakes. It’s part of the process! But how do you keep those mistakes from becoming incredibly costly to your business?
In today’s episode, you’ll hear Dani coach one of our top clients through a real-world example of how to get a client back when you or someone on your team has messed up.
In This Episode You Will Learn:
- That it is OKAY and actually expected to make mistakes as you make changes and grow in your business.
- How to immediately address an issue when it comes up and provide the best experience possible for your client.
- A script that you can copy for your business to use when communicating with a client who had a bad experience.
First Steps To Wealth- Dani’s free book that breaks down exactly how she overcame her horrific obstacles and applied a few surprising techniques that took her from broke, homeless cocktail waitress to multi-millionaire entrepreneur, best-selling author, radio host and family woman.
The Unlimited Success Bundle- Learn how to easily grow your influence, develop an unstoppable mindset, become insanely confident in your skills, gain the edge in a competitive market and have people actively pursuing your business with this power-packed system.
Thanks for joining us today! If you know someone who could use these same tools, share this post on Facebook, and head over to iTunes to leave a review and let us know what you thought about today’s show!
(P.S., not an iTunes user? No problem. There are apps for your smart devices called “podcatchers” that allow you to download and listen to podcasts. These apps often notify you when a new episode is available, or automatically download new episodes of podcasts you’ve subscribed to. For Android, we recommend Pocket Casts. For Android or iOS, check out Acast. And of course, every episode is available right here at DaniJohnson.com!)