Check out the FAQ arrow 2 upright Contact Us

You’ve got questions. Our client services center has the answers.
To help you get started, we’ve compiled a list of the most frequently asked questions we receive, and the answers to those questions. Chances are that more than 80% of your questions can be answered by accessing the ‘FAQ’ tab above.

If you still have questions after accessing the FAQ section above, feel free to drop us an email by clicking on the ‘Contact Form’ tab. We try our best to respond to all e-mails within 48 business hours. The DaniJohnson.com client services department is open Monday through Friday, 8 a.m. to 8 p.m. CST.

What’s Your Opinion?
Your thoughts and opinions are very important in shaping how we develop DaniJohnson.com as a publication and as a community. Please post your ideas and opinions in the comment areas below each article. This is the best way to make sure your musings remain highly visible and are broadcast to the widest possible audience.

If you misplaced, or can’t remember your password, please click here. You will be asked to provide the username or e-mail address associated with your account.

The DaniJohnson.com Privacy Policy can be located here: DaniJohnson.com Privacy Policy.

Frequently Asked Questions

Have questions? We have answers.

General

If you misplaced or can’t remember your password, please click here. You will be asked to provide the username or e-mail address associated with your account.

There are a few things that can cause this:

  1. Some videos and audios are quite large and take a while to load. Allow 2-3 minutes for the file to load and begin playing.
  2. Your browser cache, cookies and history may need to be cleaned. Here are some detailed instructions.
  3. Certain versions of Internet Explorer and Mozilla Firefox browsers create conflicts with videos and audios. We recommend using Google Chrome.

  1. Click “login” at the top of the page.
  2. Enter your username and password on the next page.
  3. Once logged in, you will see a list of links to all digital products you have access to.

Once you are logged in, you can navigate back to your Member’s Area by clicking your name at the top of the page.

To edit your credit card information or address you will need to log in to DaniJohnson.com.

  1. Once you’ve logged in to your Member’s Area, click the button titled “Customer Center”
  2. Next, click the link that says “Account Info”
  3. Under the tab that says “Update your payment information,” click the button that says “Click Here to Update Your Payment Info”
  4. Another window will pop up where you can edit your Name, Address and Credit Card information
  5. Click “Save Payment Details” to save the changes

Affiliates

  1. Log in using the "login" link at the top of the page
  2. After logging in to your Account Manager, click the “Affiliate Center” button and you will be taken to a page that has all your affiliate tools.

There will be links for use in email and social media as well as banners to use on your blog or website.

We’ve put together a great article on the basics of affiliate marketing, including specific tips and strategic approaches. You can view that here.

Events

You can view the upcoming First Steps To Success event details here. No more than one First Steps To Success event is made known at a time.

If you would like to volunteer at the next event, please submit your answers to the following questions in a ticket so we can ensure we are equipped for the weekend and know your availability and knowledge.

I apologize if you have filled this information out before, however, your product knowledge and how many times you have volunteered is something we need to know in order to make a decision.

  • Are you currently registered for the event you would like to volunteer for?
  • Arrive Date (day and time)?
  • Departure Date (day and time)?
  • How many First Steps To Success events have you attended?
  • How many Creating A Dynasty events have you attended?
  • Have you volunteered before?
  • What DaniJohnson.com products do you own? Which have you completed?
  • What is your 30 second story? Don’t forget to include how much debt you’ve paid off in how long, income results, prospecting and closing results, relationships etc.

Products

  1. Click “login” at the top of the page.
  2. Enter your username and password on the next page.
  3. Once logged in, you will see a list of links to all digital products you have access to.

Once you have logged in, you can navigate back to your Member’s Area by clicking your name at the top of the page.

All orders received on DaniJohnson.com are shipped out within 48 hours, Monday through Friday. If you have not received your order within 7 business days, please submit a ticket with your order number and details.

Returns

Terms and Conditions for refunds on events: Event Cancellation-Partial Cash Refund

We offer a cash refund in the amount of the registration fees paid by you to attend any of our classes, courses, teleseminars or events less a $100 cancellation fee for First Steps To Success events, or $200 cancellation fee for Creating A Dynasty events, if such partial refund is requested at least 30 days prior to the date of such event. We do not offer a cash refund unless such request is made at least 30 days prior to the date of the event that you registered for. Please call us at 866-760-8255 to see if a cash refund is available. As an alternative to a cash refund, you may elect to receive a credit in the amount of the registration fees paid by you to attend such event.

DaniJohnson.com offers a 90 day product guarantee. If your product hasn’t met or exceeded your expectations, and you would like to return it within this 90 day window, the process is simple. (Note: shipping is not included in the refund amount, therefore the First Steps To Wealth book is not a returnable item because is a free item + shipping)

Please send your product to the address below. We recommend getting a tracking number from the post office. This will speed up the process to get your money back. Include your reason for returning the product. Once your product has arrived to its destination, call us and we will refund you the full amount or exchange it.

Echo Data Group
Highlands Corporate Center
121 N. Shirk Rd.
New Holland, PA. 17557

Charity

King’s Ransom Foundation is the remarkable not-for-profit charity that Dani & Hans actively support and promote. 100% of all donations to King’s Ransom Foundation go directly to those in need. Not a single cent is spent on administrative costs.

Spiritual

Dani uses the New American Standard Bible on Wednesday night calls.

Check out the FAQ arrow 2 upright Contact Us

Have a question? Need help with an order? Check out the all-new FAQ above.

Still need help? Our amazing customer support team is ready and able.
Give us a call or submit a ticket using the form below.

The Client Services Department operates Monday through Friday. from 8am-8pm CST.

  • Phone: (866) 760-8255
  • Direct Dial: (408) 414-0325
  • Fax: (866) 397-2711