Winning Back Your Client When You’ve Messed Up
We all make mistakes. And as your business scales and grows, you will inevitably make more mistakes. It’s part of the process! But how do you keep those mistakes from becoming incredibly costly to your business?
In this classic episode, you’ll hear Dani coach one of our top clients through a real-world example of how to get a client back when you or someone on your team has messed up.
In This Episode You Will Learn:
- That it is OKAY and actually expected to make mistakes as you make changes and grow in your business.
- How to immediately address an issue when it comes up and provide the best experience possible for your client.
- A script that you can copy for your business to use when communicating with a client who had a bad experience.
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